Challenge
This mid-sized consumer electronics retailer had a successful Shopify store but was missing out on the emerging AI shopping channel. Customers were asking ChatGPT for product recommendations, but the retailer had no way to capture those sales. Competitors with Agentic Commerce integration were already seeing results.
Approach
We implemented our Agentic Commerce solution in 7 days: (1) Integrated Shopify catalog with ChatGPT shopping, (2) Optimized product descriptions for AI recommendations, (3) Implemented real-time inventory sync, (4) Set up conversion tracking and analytics, (5) Trained customer service team on AI-driven orders. The entire setup was completed without any downtime to the existing store.
Results
127 orders totaling $47,000 in revenue in the first 30 days. Average order value was $370, 23% higher than traditional e-commerce channels. Customer acquisition cost was $12 vs. $45 for Google Ads. 89% of ChatGPT customers were new to the brand. The retailer now processes 15-20 ChatGPT orders daily with zero additional marketing spend.