Agentic Commerce Setup

Agentic Commerce integrates your online store directly into ChatGPT using OpenAI's Actions API. When customers ask ChatGPT to find products, our system searches your inventory in real-time, displays products with images and prices, and enables complete checkout without leaving the chat. The entire shopping experience - from product discovery to payment confirmation - happens conversationally within ChatGPT.

We support all major e-commerce platforms including Shopify, WooCommerce, Etsy, custom-built stores, and any platform with an API. Our integration connects via API, so there's no migration required. Your existing store continues to operate normally while we add ChatGPT as a new sales channel. We can also integrate with your existing payment processors like Stripe, PayPal, or custom payment gateways.

Complete setup takes 7 business days on average. Day 1-2: API integration and product catalog sync. Day 3-4: ChatGPT Actions configuration and payment gateway setup. Day 5-6: Testing and optimization. Day 7: Go live with monitoring. You'll receive daily progress updates and can test the integration before launch. Most technical work happens on our side - you just need to provide API credentials and approve the final setup.

Pricing has three components: €999 one-time setup fee (API integration, ChatGPT Actions, payment gateway, testing). €299/month hosting and maintenance (server costs, updates, monitoring, support). 5% revenue share on ChatGPT sales (capped at €5,000/month for enterprise volume). Standard payment processing fees (Stripe/PayPal) apply separately. No hidden costs, no long-term contracts - cancel anytime with 30 days notice.

Yes, fully GDPR compliant. We use server-side tracking (no cookies required), EU-based hosting (data stays in Europe), zero user data sharing with OpenAI (only product data is sent), and you maintain complete control over customer data. We provide a GDPR-compliant privacy policy template and handle all data processing agreements. Our infrastructure is audited for GDPR compliance and we can provide documentation for your legal team.

Customers complete checkout directly in ChatGPT using secure payment links. When ready to purchase, our system generates a unique Stripe or PayPal checkout link that opens in their browser. After payment, they return to ChatGPT for order confirmation. All payment processing uses your existing Stripe/PayPal account - we never handle payment credentials. Customers can also save payment methods for faster future purchases.

Yes, comprehensive analytics are included. You get real-time dashboards showing ChatGPT sales, conversion rates, popular products, customer queries, and revenue attribution. We integrate with Google Analytics, your e-commerce platform's analytics, and provide custom reports. Track which products are most requested, what questions customers ask, and how ChatGPT sales compare to your website. Monthly performance reports included with maintenance plan.

Customer service works exactly like your existing store. Customers can ask ChatGPT about order status, tracking, or issues. For complex problems, ChatGPT provides your support email/phone. All orders sync to your e-commerce platform, so your existing customer service team handles refunds, returns, and support using your normal processes. We provide ChatGPT response templates for common issues to reduce support burden.

Inventory syncs in real-time via API. When a product sells on your website, ChatGPT instantly reflects the updated stock. When a product sells via ChatGPT, your e-commerce platform updates immediately. This prevents overselling and ensures accurate availability. Product updates (prices, descriptions, images) sync automatically within 5 minutes. You manage everything from your existing e-commerce dashboard - no separate inventory management needed.

Best results with products that benefit from conversational discovery: electronics (customers ask for specs), fashion (customers describe style preferences), home goods (customers ask for recommendations), health/beauty (customers need product advice), and specialty items (customers have specific questions). Products with clear descriptions, good images, and searchable attributes perform best. Not ideal for highly regulated products (prescription items) or products requiring extensive legal disclaimers.

Yes, extensive customization available. You control product descriptions shown in ChatGPT, which products are featured or hidden, how products are categorized for search, upsell and cross-sell recommendations, and brand voice/tone in responses. We provide a configuration dashboard where you can adjust these settings without technical knowledge. Advanced users can customize the entire conversational flow and product presentation logic.

After launch, we provide ongoing support and optimization. Monthly maintenance (€299) includes server hosting and monitoring, ChatGPT API updates and compatibility, performance optimization, bug fixes and technical support, and monthly analytics reports. We also offer optional services like A/B testing different product presentations, seasonal campaign optimization, and expanding to additional AI platforms (Perplexity, Claude, etc.). Most clients see continuous improvement in conversion rates over the first 3-6 months as we optimize based on real usage data.